FREQUENTLY ASKED QUESTIONS
All of our Photoshop Actions only work in Adobe Photoshop unless otherwise stated. Lightroom Presets are different to Photoshop Actions and are not natively cross-compatible.
Along with the detailed instructions you received after downloading your new action set, you can also find out how to install photoshop actions on our blog.
All of our products are compatible with Photoshop Creative Cloud, Elements 11, 12, 13, 14 & 15 and Photoshop CS3, CS4, CS5, CS6.
If you can no longer gain access to your account, we have an easy forgot password feature. Just enter either your username or email address and you will receive a new password with all of your other account details you need to login to your account. Click here to reset your password.
Light Outside The Lines does not offer refunds for any of our digital download products on the site. If you are having trouble with a digital download product and are in need of support, please contact us.
We currently only accept paypal payments. However, we’re working on accepting all major payment types.